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WOOING owes its remarkable 10-year-run to the fact that over 96 percent of sales come from re-orders and word-of-mouth!
Written especially for front-line employees and managers it has been enjoyed by scores of hourly employees and managers in the U.S. and abroad.
New 3rd edition promises to be more than a book --- it will be a mindset your employees willingly embrace with all customers!
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